SOFTWARE + PAYMENTS
ServiceTitan payment integration
Integrated payments for ServiceTitan contractors across job invoices, field and office collection, online payment workflows, and multi-business-unit operations.
About the integration
ServiceTitan connects call booking, scheduling, dispatch, field work, estimates, invoicing, customer communication, and reporting for residential and commercial contractors. PayPact supports an integrated payment connection for ServiceTitan that can be designed around the job and invoice lifecycle while accounting for field collection, office payments, online payment needs, and business-unit structure. ServiceTitan’s own product supports card, ACH, check, mobile, and online-payment workflows; PayPact confirms which methods and entry points are enabled in the supported integration for the merchant. Dual Pricing is available through the PayPact configuration where eligible.
Supported products
- ServiceTitan
Features
Job, invoice and business-unit alignment+
Design the payment flow around ServiceTitan job and invoice records while accounting for the merchant’s business units, locations, and reporting structure.
Field, office and remote collection+
Support the merchant’s mix of technician, office, and remote customer-payment scenarios through the approved PayPact integration and payment methods.
Dual Pricing available+
Dual Pricing is available through the supported PayPact integration where eligible, with payment methods, customer presentation, and compliance requirements confirmed during setup.
How it works with PayPact
ServiceTitan remains the operational platform for booking, dispatch, job management, estimates, invoicing, and reporting. PayPact configures the supported payment connection around the merchant’s job and receivables process, including the business units and users involved in collection. The implementation team validates field, office, and remote-payment scenarios, payment status, receipts, refunds/voids, settlement, and reconciliation. Where Dual Pricing is selected, it is configured and tested as part of the approved payment path.
Requirements
What you’ll need+
- An active ServiceTitan environment with administrator access and the business units/locations that need payment processing clearly identified.
- An approved PayPact merchant account and the supported gateway/processing route for the ServiceTitan integration.
- A defined payment workflow covering field, office, online/remote collection, refunds/voids, reconciliation, and Dual Pricing if selected.
Setup
Map ServiceTitan payment workflows+
Review the job, invoice, business-unit, field, office, and remote-payment scenarios the merchant needs to support.
Configure the PayPact connection+
Set up the supported payment route and align the merchant accounts, payment methods, users, and collection points with the ServiceTitan environment.
Validate production scenarios+
Test payments, receipts, payment status, refunds/voids, settlement, reconciliation, and Dual Pricing presentation before go-live.
FAQs
Does PayPact integrate with ServiceTitan?+
Yes. PayPact supports an integrated payment connection for ServiceTitan and configures it around the merchant’s job, invoice, and collection workflow.
Can the integration support field and office payments?+
The supported PayPact connection can be configured around field, office, and remote-payment needs. The exact payment methods and entry points are confirmed for the merchant during setup.
Is Dual Pricing available with ServiceTitan?+
Yes, through the supported PayPact integration where eligible. PayPact confirms the payment methods, customer experience, and compliance requirements before launch.
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View detailsMarketing copy is based on public product information. Confirm technical compatibility, version coverage, and available payment methods before publishing or implementation.
CONFIRM YOUR CONFIGURATION
Let's review how ServiceTitan fits.
Bring us the software version, current payment setup, and the workflow you want to improve. We will help identify the most practical supported path.
Find your fit