Company

Eric Miltner
Founder & President
Eric is the Founder and President of PayPact. With over ten years of experience in the payments industry, Eric has developed strong roots within the community and cultivated significant relationships with clients throughout his career. His deep understanding of the digital payments landscape allows him to focus on customer satisfaction, security, and convenience at PayPact. Under his leadership, Eric and his team are committed to going the extra mile to craft customized solutions for each client. His strategic vision and dedication to community and client relations are pivotal to PayPact's ongoing success and influence.
Juliana Ross
VP of Client Relations
Juliana is our VP of Client Relations, with over eight years of experience in the payments industry. Known for her expertise in business development and client management, she focuses on fostering long-lasting relationships that promote sustained success. Juliana enhances these relationships through transparent and accountable service. Her efforts in nurturing a culture of exemplary service help maintain our position as a leader in the industry.
Matthew Hough
Chief Operating Officer
As Chief Operating Officer at PayPact, Matt leads company operations with a focus on scaling systems, improving efficiency, and enhancing the customer experience. With over 7 years in software and payment technology, he’s implemented operational strategies that cut onboarding times, improved team performance, and strengthened client retention. Before stepping into the COO role, Matt served as VP of Sales, where he doubled recurring revenue and helped hundreds of businesses uncover payment inefficiencies and reduce costs. His ability to align strategy with execution has made him a key driver of PayPact’s growth. Outside of work, Matt enjoys riding his Harley, playing golf, and spending quality time with his family.
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Tylor Shurick
Vice President of Sales
Tylor Shurick joins the team with an extensive background in finance management, having worked in various leadership roles across top automotive dealerships. With over nine years of experience, Tylor consistently excelled in key performance metrics, breaking records and leading high-performing teams. His tenure at Tulley Auto Group, Peters Honda, and other dealerships showcases his ability to optimize processes, drive profitability, and maintain exceptional customer satisfaction. At PayPact, Tylor brings that same customer-first mindset to fintech—helping businesses streamline payment operations, reduce costs, and implement solutions tailored to their goals. Known for his leadership and attention to detail, he ensures every client receives expert guidance and long-term value. Outside of work, Tylor enjoys golfing, staying active, and spending time with his family.
Terrence Miltner
Chief Strategy Officer
Terrence Miltner has spent over a decade in the payments industry, helping businesses simplify payment processing. His approach focuses on making systems work better—cutting costs, streamlining operations, and creating smoother experiences for businesses and their customers. With extensive experience collaborating with Independent Software Vendors (ISVs), Terrence integrates payment solutions that are practical, reliable and user-friendly. Passionate about helping businesses grow, Terrence tackles pain points by being attentive to client needs, negotiating terms, and crafting tailored solutions to reduce complexity. He values building genuine relationships and believes in doing business fairly, transparently, and with the best interests of all parties at heart.
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Nick Palmisano
Account Manager
Nick serves as an Account Manager, bringing a decade of experience in providing technology solutions to businesses. Having worked closely with Eric for ten years at their family business, Nick has developed a robust understanding of client needs and a strong partnership that enhances his expert guidance. Specializing in tailored payment solutions, Nick offers reliable advice and dedicated support, helping businesses navigate and optimize their technology strategies effectively.
Craig Favara
Account Manager
Craig brings a wealth of experience in the financial services industry, with a strong track record of success and leadership. He began his career as a financial advisor at Northwestern Mutual, a Fortune 100 company, where he developed deep expertise in financial planning, investment strategies, and client relationship management. Now serving as an Account Manager, Craig continues to make a meaningful impact by supporting clients with tailored financial solutions and building long-term relationships. His dedication to excellence, consultative approach, and genuine passion for helping others have consistently delivered outstanding results for both clients and the organizations he represents. Craig is a trusted and valued partner known for his professionalism, insight, and client-first mindset.
Yoni Anijar
Client Services Legal Advisor
Yoni Anijar serves as a Client Services Legal Advisor, specializing in helping clients navigate the legal and compliance landscape associated with transactions. He focuses on providing legal recommendations that ensure compliance with card brand requirements, particularly in areas such as surcharging and offsetting card fees. Yoni is adept at interpreting legal requirements, identifying potential issues, and advising on strategies to mitigate legal risks. Combining deep legal insights with strong interpersonal and communication skills, Yoni offers guidance that aligns with clients' needs and objectives.
Michael Quiet
Account Manager
Mike specializes in payment processing systems with extensive expertise in the field. As a trusted advisor, he guides clients through selecting and optimizing their payment setups, offering tailored solutions that meet each unique need. You can rely on Mike for dependable guidance and consistent support at every step.
  • 10.5 M+ Transactions Overall
  • 5.0 Customer Ratings
  • 20+ Payment Methods
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We hate those multi-level phone menus and automated call systems as much as you do. You will always get a real person when you call us for support. That’s right. A real, live person will be there to listen to you and help you.

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If your business needs change, you shouldn’t be held hostage to some level of services by your payment processing provider. We want you to work with us by choice, not out of obligation to a contract you signed months ago.

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Unlike the big banks and other payment process providers with complex fee structures and extra charges hidden in lengthy terms of service. We offer rate guarantees and don’t charge termination fees.

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Simple fees and a clear explanation of services. You’ll always know what you’re getting and how much it costs. We’re here to help you succeed, not to complicate your life with unexpected expenses.

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